genesys telecommunications laboratories, inc
Purchase Signals:
Company
Legal Name
genesys telecommunications laboratories, inc
Company description
Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.
Company information
CountryUS
Address2001 junipero serra blvd
POST/ZIP CODE94014
Citydaly city
Employee Range5000+
Field of activity
Business categories
Services
Publishing
Computer games
Awards & Recognitions
| Date | Award | Institution |
|---|---|---|
| 2024 | Leader for omnichannel conversational AI solutions in IDC MarketScape | IDC (International Data Corporation)™ |
| 2024 | Leader in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service | Gartner™ |
| 2024 | 5-star award in the 2024 CRN Partner Program | CRN (Channel Reseller News)™ |
| 2023 | Leader in CCaaS in The Forrester Wave: Contact Center as a Service, Q1 2023 | Forrester™ |
| 2024 | Leader for omnichannel conversational AI solutions in IDC MarketScape | IDC (International Data Corporation)™ |
| 2025 | Buyers Choice Gradient 2025 | |
| 2024 | 2024 TopRated TrustRadius |
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